Privacy Policy

Last updated: January 14, 2026

Definitive Analysis ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access or use our website, platform, and services (collectively, the "Service").

1. Information We Collect

We collect information in the following categories:

• Account Information: Name, email address, encrypted password, selected plan, billing preferences, and account status.
• Payment Information: Payment method details are processed securely by our payment processor (Stripe). We do not store full card numbers or sensitive payment credentials on our servers.
• Usage & Technical Data: IP address, browser type, device information, timestamps, accessed pages, export activity, and usage limits for security and audit purposes.
• Affiliate Attribution Data: Affiliate referral identifiers, referral timestamps, and originating pages when applicable.
• Communications: Emails sent to or received from us for support, onboarding, or account notifications.

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Creating and managing user accounts
• Providing access to platform features and data
• Processing subscriptions, installments, and payments
• Enforcing usage limits, security, and fraud prevention
• Sending essential transactional emails (account, billing, trial notifications)
• Maintaining audit logs required for compliance and abuse prevention

3. Cookies & Tracking Technologies

We use a limited number of cookies and similar technologies to support essential platform functionality.

• Authentication Cookies: Used to keep you logged in securely.
• Affiliate Cookies: Used to attribute referrals to affiliates. These cookies are typically stored for up to 30 days and do not track browsing behavior outside of our website.
• Preference Cookies: Used to remember basic user preferences such as session state.

You may disable cookies through your browser settings; however, doing so may affect the functionality of the Service.

4. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration.

• Passwords are stored using strong one-way hashing
• Sensitive operations are logged for security auditing
• Payment processing is handled by Stripe, a PCI-DSS compliant provider

While we take security seriously, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. Data may be shared only in the following limited circumstances:

• Service Providers: Trusted vendors such as Stripe (payments) and Mailgun (transactional email delivery) strictly for service operation.
• Legal Obligations: When required by law, regulation, or valid legal process.
• Security & Abuse Prevention: To investigate fraud, chargebacks, or misuse of the platform.

6. Data Retention

We retain personal information only as long as necessary to:

• Maintain your account and provide the Service
• Comply with legal, accounting, or audit obligations
• Resolve disputes and enforce agreements

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to request access, correction, or deletion of your information, subject to legal and operational requirements.

Account deletion requests may be limited where data retention is required for compliance, security, or billing integrity.

8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the official support channels listed on the website.